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Your Privacy Matters on minangtoto

When you open an account with us, your personal and payment information stays secure and private.

Account verification dataPayment method recordsWithdrawal & transaction historySupport communication logsDevice & login activity

Explore the Lobby Read FAQ

What We Collect and Why

minangtoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register with minangtoto, we ask for your name, email, phone number, date of birth and address so we can verify who you are and comply with local law. If you're in Makassar, Denpasar or elsewhere in Indonesia, our verification process is the same: we

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check your identity against national records to prevent fraud and keep your account safe. We also log every deposit, withdrawal and game session tied to your account so you can see your full transaction history anytime. Payment details — whether you use DANA, OVO, GoPay or
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QRIS — are encrypted and stored separately from your login credentials. We never sell your personal information to third parties, and we hold your data only as long as your account is active plus a retention period where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

How to Contact Us About Your Data

Team online

Email Support

Send your data privacy questions or requests to our support email. We respond within 24 hours on business days. Include your account username and the specific data you want to review or correct.

Live Chat

Open the live chat from the lobby or account menu. Our team can walk you through your privacy settings, explain what data we hold, and help you file a data access request in real time.

Account Settings

Visit your profile page in the account menu to view, update or delete personal information. Changes take effect immediately. For historical transaction data, download your statement directly from the wallet.

DATA HANDLING & SECURITY

How We Protect Your Privacy Every Day

Encryption on Every Transaction

Your DANA, OVO, GoPay and QRIS payments move through encrypted channels. We use industry-standard SSL protocols so your payment details never travel unencrypted between your device and our servers.

Secure Password Storage

Your login password is hashed with a strong algorithm the moment you set it. We never store your password in plain text. When you reset it, the old password is immediately invalidated and the new one is hashed again.

Cookie and Tracking Clarity

We use cookies to keep you logged in and remember your preferences. Analytics cookies help us see which games are popular so we can improve the lobby. You can disable non-essential cookies anytime in your browser settings.

Data Retention Policy

We keep your account data for the life of your account. After you close it, we retain transaction records for seven years where local law permits, then securely delete them. Backup copies are purged within 90 days.

Third-Party Payment Processors

DANA, OVO, GoPay and QRIS handle their own data too. When you deposit, you share some information with them directly. Each processor has its own privacy policy — we recommend reviewing theirs as well.

Your Right to Request Changes

You can ask us to correct wrong information, export your account data, or delete your profile. Email support with your request and we'll process it within 30 days, where local law permits. Some data may need to stay for compliance.

Frequently Asked Questions About Your Data

We delete your login credentials and personal profile immediately. Transaction records stay for seven years where local law permits for tax and fraud-prevention purposes, then are securely purged. You won't be able to access the account, but we keep the records for compliance only.

No. Your payment app password is managed by DANA, OVO, GoPay or QRIS directly. We never see, store or request it. When you deposit, you approve the transaction inside your payment app; we only receive confirmation that the deposit cleared.

We do not sell or share your personal information with other operators or marketing companies. We may share account data with payment processors to process your DANA, OVO, GoPay or QRIS transactions, but only what they need to complete the payment.

Go to your account settings, scroll to Privacy and Data, and click 'Export My Data.' We'll prepare a file with all your personal details, transaction history and game records. You'll receive it within 10 business days via email.

Only you, with your email and password. We use session tokens that expire after 30 minutes of inactivity on mobile and 60 minutes on desktop. If you forget your password, we send a reset link only to your registered email address.

We log your country and time zone during registration to ensure you're accessing minangtoto from a region where local law permits. We don't track your real-time GPS location. Your general location helps us comply with regional laws and show you local payment options like DANA, OVO, GoPay and QRIS.

minangtoto does not knowingly collect data from anyone under the age required by local law. If we discover an account registered by a minor, we close it immediately and delete all associated information. We rely on you to verify your own eligibility.

Your Privacy Matters on minangtoto

How to Contact Us About Your Data

Email Support

Live Chat

Account Settings

How We Protect Your Privacy Every Day

Encryption on Every Transaction

Secure Password Storage

Cookie and Tracking Clarity

Data Retention Policy

Third-Party Payment Processors

Your Right to Request Changes

Frequently Asked Questions About Your Data

01 What happens to my data if I close my account?

02 Can minangtoto see my DANA, OVO, GoPay or QRIS password?

03 Does minangtoto share my data with other gaming sites?

04 How do I download a copy of my account data?

05 Who can access my account if I'm not logged in?

06 Does minangtoto use my location data?

07 What's your policy on child data?

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